okokbet Privacy Policy

1Scope & Controller Identity

1.1 This Privacy Policy applies to all personal data collected by okokbet in connection with the operation of the okokbet online gaming platform accessible at okokbet.net, including all associated subdomains, mobile interfaces, and applications (collectively, the "Platform").

1.2 okokbet is the data controller responsible for the personal data processed under this Privacy Policy. For all data-related inquiries, you may contact our Data Protection Officer at the email address listed in Section 10.

1.3 This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Processing of player data is also subject to applicable PAGCOR regulations governing licensed online gaming operators.

1.4 By registering for an okokbet Account, accessing the Platform, or continuing to use our services after the effective date of this Policy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2Personal Data We Collect

2.1 okokbet collects the following categories of personal data from players and platform visitors:

2.2 okokbet does not collect sensitive personal information as defined under RA 10173 (such as health records, religious beliefs, or political affiliations) except where required for responsible gaming assessments or as mandated by applicable law.

2.3 Where personal data is collected from minors (individuals below 21 years of age), okokbet will immediately close the associated Account and delete the data. Any player who suspects that a minor has registered on the Platform should notify okokbet immediately.

3Legal Basis for Processing

3.1 okokbet processes your personal data on one or more of the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary for the performance of the contract between okokbet and the player, including account management, game operation, payment processing, and support services.
• Legal Obligation: Processing is required to comply with PAGCOR regulations, the Anti-Money Laundering Act (RA 9160 as amended), the Data Privacy Act, and other applicable Philippine law.
• Legitimate Interest: Processing is necessary for okokbet's legitimate interests in fraud prevention, platform security, responsible gaming enforcement, and service improvement, provided such interests are not overridden by the rights of the data subject.
• Consent: Where required by law for specific processing activities — including direct marketing communications — okokbet will obtain your explicit consent and honor your right to withdraw that consent at any time.

4How We Use Your Data

4.1 okokbet uses collected personal data for the following purposes:

• Creating, verifying, maintaining, and securing your okokbet Account.
• Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• Verifying your identity and age (21+) as required by PAGCOR regulations.
• Detecting and preventing fraud, money laundering, collusion, and other prohibited conduct in accordance with our Terms & Conditions.
• Administering bonuses, promotions, loyalty programs, and prize draws.
• Providing customer support and responding to inquiries via live chat, email, and other channels.
• Complying with PAGCOR reporting requirements and mandatory disclosures to the Anti-Money Laundering Council (AMLC).
• Sending transactional communications, including account confirmations, deposit receipts, and security alerts.
• Sending promotional and marketing communications where you have provided consent or have a pre-existing player relationship with okokbet, and have not opted out.
• Improving the Platform through anonymized analytics, including A/B testing, game performance monitoring, and user experience research.
• Enforcing our Responsible Gaming policy, including monitoring for signs of problem gambling and administering self-exclusion requests.

4.2 okokbet will not use your personal data for purposes incompatible with those listed in Section 4.1 without your prior consent, except where required by law.

5Disclosure to Third Parties

5.1 okokbet does not sell, rent, or trade your personal data to unaffiliated third parties. We may share your data with the following categories of third parties strictly for the purposes described in this Policy:

• Licensed Game Providers: Studios such as Pragmatic Play, PG Soft, NetEnt, and Habanero receive session tokens and anonymized game activity data necessary to deliver game content. They do not receive full player identity or financial data.
• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the payment information necessary to process your transactions. These providers operate under their own data protection frameworks and are compliant with Bangko Sentral ng Pilipinas (BSP) regulations.
• KYC & Identity Verification Providers: Third-party identity verification services may receive copies of KYC documents solely for age and identity verification purposes, under strict confidentiality obligations.
• Regulatory Bodies: PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government authorities may receive your data as required by law, including for audit, investigation, and compliance reporting purposes.
• IT Infrastructure Providers: Cloud hosting, cybersecurity, and platform infrastructure vendors who process data on behalf of okokbet under data processing agreements that meet the standards of RA 10173.

5.2 Any third party that receives personal data from okokbet is contractually required to use that data only for the specified purpose and to maintain appropriate security measures.

5.3 In the event of a merger, acquisition, or restructuring of okokbet's operations, player data may be transferred to the successor entity, provided that the successor entity is bound by equivalent data protection obligations. Players will be notified of any such transfer.

6Cookies & Tracking Technologies

6.1 okokbet uses cookies and similar tracking technologies on the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without breaking Platform functionality.
• Analytical Cookies: Used to collect anonymized data about how players use the Platform — pages visited, time spent, game categories accessed — to help us improve performance and user experience.
• Preference Cookies: Store your personal preferences such as language settings and notification preferences to improve your experience across sessions.

6.2 okokbet does not use third-party advertising cookies or sell behavioural data to ad networks.

6.3 You may control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair the functionality of the Platform, including the okokbet Login process.

7Data Security

7.1 okokbet implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okokbet servers.
• AES-256 encryption for all personal and financial data stored in okokbet databases.
• Role-based access controls limiting internal access to personal data on a strictly need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by independent cybersecurity firms.
• Two-Step Verification (2SV) available to all players for enhanced Account login security.
• Automated monitoring systems designed to detect and respond to unusual access patterns or potential data breaches in real time.

7.2 In the event of a personal data breach that poses a risk to players' rights and freedoms, okokbet will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.

7.3 No security system is completely impenetrable. okokbet encourages all players to use strong, unique passwords, enable Two-Step Verification, and notify us immediately of any suspected unauthorized account access.

8Retention & Deletion

8.1 okokbet retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by applicable Philippine law:

• Account and KYC records: Minimum five (5) years from the date of account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction records: Minimum five (5) years from the date of each transaction, in compliance with AML reporting requirements.
• Communication records: Three (3) years from the date of the communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing preferences: Retained until you withdraw consent or until your account has been inactive for a continuous period of two (2) years, whichever is earlier.

8.2 Upon the expiry of applicable retention periods, okokbet will securely delete or anonymize your personal data in a manner consistent with its obligations under RA 10173.

9Your Rights as a Data Subject

9.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by okokbet:

• Right to be Informed: The right to be told how your personal data is being collected and used — which this Privacy Policy fulfils.
• Right of Access: The right to obtain a copy of the personal data okokbet holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to overriding legal retention obligations under PAGCOR regulations and AML law.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes, which okokbet will honour without delay upon receipt of a valid objection.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe okokbet has processed your data in violation of RA 10173.

9.2 To exercise any of the above rights, you may contact our Data Protection Officer as described in Section 10. We will respond to all valid requests within thirty (30) days of receipt.

9.3 okokbet may decline or limit requests where compliance would prevent okokbet from meeting its legal obligations under PAGCOR regulations, the AMLA, or other applicable Philippine law.

10Amendments & Contact

10.1 okokbet reserves the right to amend this Privacy Policy at any time. Material amendments will be communicated to registered players via the email address on file with their Account no less than fourteen (14) days before the amendment takes effect. Continued use of the Platform following the effective date of an amendment constitutes acceptance of the revised Policy.

10.2 The most current version of this Privacy Policy is always available at okokbet.net/privacy-policy. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.

10.3 For all data privacy inquiries, requests to exercise your data subject rights, or complaints relating to how okokbet handles your personal data, you may contact our Data Protection Officer at the email address listed in the footer of this website. Please include "Privacy Request" in the subject line together with a description of your inquiry and, for identity verification purposes, the email address registered to your okokbet Account.

10.4 If you are not satisfied with okokbet's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines.